Terms of Service

These Terms govern your use of gentooshop.com, a Azyan Phone Trading LLC company registered in UAE. By using the Site or placing an order, you agree to these Terms and our Privacy Policy.

1. Eligibility & Accounts

You must be 18+ and able to form a contract under UAE law.

Keep your account credentials secure; you are responsible for all activity under your account.

2. Orders & Acceptance

Your order is an offer to buy. We may accept or reject any order (e.g., stock limits, pricing errors, suspected fraud).

A contract forms when we dispatch the products or otherwise confirm acceptance in writing.

We may limit quantities per customer/address.

3. Prices, VAT & Promotions

Prices are in AED unless stated otherwise. VAT and shipping are shown at checkout.

Prices and promotions may change without notice. Coupons cannot be combined unless expressly stated.

4. Payment

We accept the methods shown at checkout. By paying, you authorize the full charge (items, VAT, shipping, fees).

Payments may be processed by third-party providers; their terms apply in addition to ours.

5. Shipping & Delivery

We deliver to [UAE / GCC / other regions] via carriers. Any times shown are estimates.

Risk of loss/title passes on delivery to the carrier, except where UAE consumer law requires otherwise.

You are responsible for correct delivery details; undeliverable/refused shipments may incur charges.

6. Returns & Refunds (UAE)

Returns of eligible items are accepted, subject to our Returns Policy.

If an item is defective, contact [email protected] for a repair, replacement, or refund as required by UAE consumer protection rules.

7. Product Info & Errors

We aim for accuracy but do not warrant that descriptions, images, availability, or pricing are error-free. We may correct errors or cancel affected orders and issue refunds where applicable.

8. Acceptable Use & User Content

Do not misuse the Site (e.g., unlawful activity, security breaches, scraping, malware). By posting reviews or content, you grant us a license to use and display that content and you confirm you have the rights to share it.

9. Privacy

Your data is handled per our Privacy Policy. We process personal data in line with applicable UAE data-protection requirements.

10. Warranties & Liability

Except as required by law or provided in a manufacturer’s warranty, products are provided “as is.”

To the extent permitted by UAE law, we exclude indirect or consequential damages. Our aggregate liability for any claim is limited to the amount you paid for the relevant order.

11. Contact

Azyan Phone Trading LLC
Address: Warehouse no 6, Gate no 4, Al Qusais Indusrial Area 1 Dubai UAE
Email: [email protected]
Phone/WhatsApp: +966 11 544 4000